Inno-Plast GmbH
Service
Support you can rely on.
Our Mission
Our service: personal, accessible & expert
Good technology is one thing – reliable service is another. At Inno-Plast, our commitment doesn’t end with commissioning. We continue to support you afterwards: personally, proactively, and solution-oriented – whether directly on-site or via remote access.
About
Our service: personal, accessible & expert
Good technology is one thing – reliable service is another. At Inno-Plast, our commitment doesn’t end with commissioning. We continue to support you afterwards: personally, proactively, and solution-oriented – whether directly on-site or via remote access.
Added Value
How we support your ongoing operations
✅ Remote Service – fast, efficient, location-independent
Our systems are optimized for remote access. Via a secure connection, we can resolve many issues remotely – be it for error analysis, parameter settings, or software maintenance. This saves time and minimizes downtime.
✅ On-site Service – when it matters most
Some things are best resolved through direct interaction. Our technicians are quickly on-site when needed – with experience, clear answers, and the right tools to get your production up and running again as quickly as possible.
✅ Maintenance & Repair
Regular maintenance extends the lifespan of your systems and ensures consistently high quality. We offer planned maintenance operations, individual maintenance packages, and transparently document all measures.
✅ Personal Contact – no hotline, no call center
With us, you speak to people who know their stuff. Whether it’s a technical question, a project request or urgent support – we take care of it directly and without detours. Short communication channels, binding statements.
Our service philosophy:
Understanding technology – supporting people
At Inno-Plast, we believe that good service doesn’t just solve problems; it builds trust. That’s why we take the time to listen and ensure that you don’t just work with your systems – you truly understand them.
If you understand your processes,
you can improve them.
What you can expect from us
Reliable accessibility – by phone, email, or remote maintenance
Fast response times – often on the very same day
Solution-oriented approach – no detours, just straight talk
Long-term partnership – we don’t leave you on your own after the purchase
Technology explained clearly – for your team as well